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Lensmart Q&A Forum
Last answer by Patricia Cartwright 59 months ago +0 votes:
Yes, Lensmart does accept debit or bank cards. Lensmart accepts all debit cards with a Visa or MasterCard logo on it. However, Lensmart does not accept checks of any kind; they do not accept personal checks, casheir checks or company checks. In addition, Lensmart also does not accept money orders or wire transfers.  more
Asked by Margot L in Lensmart1 answers
Last answer by Knoji 54 months ago +0 votes:
Patricia Cartwright provided an answer to this question in this review of Lensmart:Lensmart is an online store that sells all the most popular and trusted brands of contact lenses. Lensmart also sells contact lens supplies and reading glasses. Lensmart sells popular contact lens brands like: Acuvue Avaira Biofinity Biomedics (Aqualite) Bausch & Lomb Boston CIBA Vision Clearsight CooperVision Focus Frequency FreshLook Proclear PureVision Soflens Lensmart sells numerous types of contact lenses: 1-2 Week Disposable Bifocal/Multi-Focal Lenses Color Lens... more
Last answer by Knoji 54 months ago +0 votes:
Patricia Cartwright provided an answer to this question in this review of Lensmart:Drugstore.com Inc is the parent company of Lensmart. Drugstore.com Inc is also the parent company of several other online contact lens stores like www.visiondirect.com and www.lensworld.com. Mr Robert Potter is the President of Drugstore.com Inc. Lensmart contact information: Toll free: 1-800-693-8246 (1-800-847-4663) International: 1-904-442-3112 Fax: 1-800-796-2111 International Fax:1-902-484-7464 E-mail:customerservice@lensmart.com more
Asked by Teresa M in Lensmart1 answers
Last answer by Knoji 54 months ago +0 votes:
Patricia Cartwright provided an answer to this question in this review of Lensmart:Customer reviews for Lensmart were about 80% positive and 20% negative. Positive customer reviews commented on: Great selection Low prices Negative customer reviews commented on: Gave credit card information to third party Contact lenses thinner than expected Some customer reviews were: I do not have anything bad to say about the selection available in Lensmart – they have a vast selection of brands to choose from. I’m more partial to Acuvue, but there are also a lot of othe... more
Asked by Adams L in Lensmart1 answers
Last answer by Knoji 54 months ago +0 votes:
Patricia Cartwright provided an answer to this question in this review of Lensmart:Lensmart is not accredited with the Better Business Bureau, does not have a Better Business Bureau rating, nor does Lensmart have a Better Business Bureau page. Lensmart's parent company, Drugstore.com Inc is accredited with the Better Business Bureau and has a BBB rating of "A+". They have been accredited with the Better Business Bureau since 1999. Over the last three years, there has been 151 complaints filed against Drugstore.com Inc with the Better Business Bureau; all the compl... more
Last answer by Knoji 54 months ago +0 votes:
Patricia Cartwright provided an answer to this question in this review of Lensmart:Lensmart website popularity: Lensmart has a worldwide Alexa traffic rating of 709,871 out of 30 million websites.Lensmart has an American Alexa traffic rating of 174,059Lensmart has a Google pagerank of two out of ten.The Lensmart site receives around 1,074 unique visitors daily, which account for 4,190 daily page views. About 64% of the visitors to the Lensmart site are American. more
Last answer by Knoji 54 months ago +0 votes:
Patricia Cartwright provided an answer to this question in this review of Lensmart:Lensmart has almost no social media presence; however, their parent company Drugstore.com does.  Drugstore.com, Lensmart's parent company, can be followed on Facebook; they have 841,640 likes on Facebook and have 14,986 people talking about them. Drugstore.com, Lensmart's parent company, updates their Facebook page several times a week.. Drugstore.com, Lensmart's parent company, can be followed on Twitter; they have 18,244 followers on Twitter and have posted 3007 tweets. Drugst... more
Asked by Maria O in Lensmart1 answers
Last answer by Knoji 54 months ago +0 votes:
Patricia Cartwright provided an answer to this question in this review of Lensmart:Lensmart is TRUSTe certified and uses an industry standard SSL certificate to encrypt their customers’ private information to help keep it safe from identity theft. Google Safe Browsing lists the Lensmart site as "not suspicious" and states that no malicious software or suspicious content has been detected on it in the last ninety days. However, Google Safe Browsing has not visited the Lensmart site in the last ninety days.  more
Last answer by Knoji 54 months ago +0 votes:
Patricia Cartwright provided an answer to this question in this review of Lensmart:Lensmart offers very competitive prices on all their products. In a price comparison of three products, Lensmart was the exact same price on two of the products and was more expensive on one of the products than their leading competitor was.  1-Day Acuvue Contact Lens 1 box Lensmart $26.99 Leading competitor: $22.95 PureVision Contact Lens 6 lenses per Box Lensmart $32.99 Leading competitor: $32.99 Frequency 38 (Sphere) Contact Lens 6 lenses per Box Lensmart $18.99... more
Asked by Jon Camper in Lensmart1 answers
Last answer by Knoji 54 months ago +0 votes:
Patricia Cartwright provided an answer to this question in this review of Lensmart:Lensmart shipping rates and policies: Lensmart ships throughout the United States and to numerous international locations Lensmart ships to APO/FPO addresses Lensmart ships to PO boxes Most orders are shipped within 1-3 days of the order being placed. American shipping: Standard shipping costs $6.99 and usually take 3-6 business days for delivery 3-day shipping costs $11.99 and usually take 3 business days for delivery Overnight shipping costs $19.99 and usually takes ... more
Last answer by Knoji 54 months ago +0 votes:
Patricia Cartwright provided an answer to this question in this review of Lensmart:Lensmart accepts most major credit cards; they accept MasterCard, Visa, American Express, and Discover Card. Lensmart also accepts payment through PayPal and offers Bill Me Later. In addition, Lensmart also accepts debit cards with a Visa or MasterCard logo. Lensmart does not accept money orders, wire transfers or checks of any kind more
Last answer by Knoji 54 months ago +0 votes:
Patricia Cartwright provided an answer to this question in this review of Lensmart:Lensmart return/refund policy: Lensmart offers a 30 day return policy All returns must be in new unused/unopened condition, and include all original packaging and paperwork. Original shipping costs are non-refundable. Return shpping costs $3.99, unless the item is being returned due to manufacturers defect or Lensmart's error, than return shipping is free. To make a return: Customers should use the prepaid label that was included in their order. Returns should be sent via Un... more
Last answer by TinTinB 57 months ago +0 votes:
Lensmart does not currently offer downloadable applications for mobile devices like iPhone, iPad and Android. This online shopping website offers lenses and eye accessories. Other products available are solutions, eye drops, eyewear, reading glasses, lens cases and other eye accessories. Phone: 1-800-693-8246 You can find more information by visiting the source URL below or contact the customer service. Source URL: http://www.lensmart.com/lens/default.asp?catid=27081 more
Asked by Adams L in Lensmart1 answers
Last answer by TinTinB 63 months ago +0 votes:
Yes, Lensmart ships orders to International countries via International Shipping method ($19.99) which usually arrive within 5 to 10 business days. Customers of Lensmart should also keep in mind that duties and taxes that may be required by the customs department are not the responsibilities of Lensmart. More details from the source URLs below. Sources: http://www.lensmart.com/help/qxc11076 http://www.lensmart.com/la/common/default.asp?catid=23719 more
Last answer by TinTinB 63 months ago +0 votes:
Yes, Lensmart accepts payments from PayPal. In fact, they accept several payment options like credit cards, debit cards, and Bill Me Later. For credit cards, these should be Visa, MasterCard, Discover, American Express, and Diner's Club. Debit cards are accepted as long as they have a Visa or MasterCard Logo. More details from the source URL below. Source: http://www.lensmart.com/help/qxc11076 more
Last answer by Christy Birmingham 65 months ago +0 votes:
Lensmart has a detailed return policy. Products can be returned for a full refund if the boxes of lenses and sterile virals are unopened. The packaging must not be damaged. Consumers do have to pay return shipping and handling for the return.  Lenses that are custom-made are not refundable due to the personalized nature of the products. They are a final sale.  Opened products can be returned if all of these conditions are met: Consumer has a valid prescription for the lenses. Consumer has previously worn the lenses without problems. Consumer believes the lenses are defective. ... more
Last answer by Knoji 69 months ago +0 votes:
You can find the answer to this question in this review of Lensmart written by Sharifa Sanderson - an excerpt is posted below:Lensmart supplies all kinds of products for people who want to purchase contact lenses online. They carry regular contact lenses and bifocal contact lenses. They also carry related goods, such as contact lens solution. Lensmart's merchandise is sourced from the best brands in the industry, such as Acuvue. These are a few of the other brands that they carry: Clear Sight Cooper Vision Pure Vision Soflens Frequency Biofinity Avaira This online store makes it ea... more
Asked by Dee Zino in Lensmart1 answers
Last answer by Knoji 69 months ago +0 votes:
The answer to question was posted in this review of Lensmart written by Sharifa Sanderson - an excerpt is posted below:Lensmart has several advantages over the other stores that sell contact lenses. They sell a wide variety of products from a number of different manufacturers at low prices. They offer a discount to shoppers who buy more items from their online store. They carry products from the best brands such as Biomedics, Proclear and CIBA vision. They ship your order directly to you, saving you time and money. You can shop online at any time that is convenient to you. Shoppers can... more
Last answer by Knoji 69 months ago +0 votes:
The answer to question was posted in this review of Lensmart written by Sharifa Sanderson - an excerpt is posted below:Lensmart competes with 1800contacts.com and ContactLensesExpress. Lensmart offers their customers great prices on a wide range of quality products. 1800contacts.com 1800contacts.com has a good selection of lenses. They carry merchandise from well known brands like Air Optix, Dailies, Fresh Look and Acuvue. They provide assistance to customers who need to schedule an eye exam, through partnerships with doctors and large stores such as Walmart. By calling them, clients can get... more
Last answer by Knoji 69 months ago +0 votes:
The answer to question was posted in this review of Lensmart written by Sharifa Sanderson - an excerpt is posted below:Lensmart sells top quality lenses from the best manufacturers. The brands they carry are well known all across the world. By using a Lensmart coupon code, customers can get even bigger savings on their purchases. Their prices beat their two major competitors. Customers have several options for payment. They can make bill payment using Paypal or BillMeLater. Some items can also be purchased using a Flexible Spending Account. Lensmart sells a pack of 1-day Acuvue contac... more
Lensmart Overview

Lensmart is an online store that sells all the most popular and trusted brands of contact lenses. Lensmart also sells contact lens supplies and reading glasses. Lensmart sells popular contact lens brands like: Acuvue Avaira Biofinity Biomedics (Aqualite) Bausch & Lomb Boston CIBA Vision Clearsight CooperVision Focus Frequency FreshLook Proclear PureVision Soflens Lensmart sells numerous types of contact lenses: 1-2 Week Disposable Bifocal/Multi-Focal L... more

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